RETURNS & REFUNDS POLICY
Information on standard returns, defect reviews, custom design considerations, and statutory rights.
1. GENERAL RETURN INQUIRIES
If you wish to return a standard catalog item, please contact us with your order details so we can review your request and provide guidance. Items submitted for return review must be in unworn and unwashed condition.
2. DAMAGED, MISPRINTED, OR INCORRECT ITEMS
Defect Review & Resolution
If your item arrives damaged, misprinted, or incorrect, contact us with your order details and photographs of the issue so we can review the matter and determine the appropriate resolution.
3. CUSTOM & PERSONALIZED PRODUCTS
Return rights for customized or personalized products created with uploaded user artwork may differ from standard items, subject to applicable law.
4. STATUTORY CONSUMER RIGHTS
Nothing in this policy limits rights you may have under applicable consumer law.
HOW TO CONTACT SUPPORT
Send an email to info@oldschooltshirts.shop including your Order ID and description of the issue.